How to Avoid Getting Banned or Blocked on Quotex

When I was a newbie trader, I faced many difficulties, including my account being blocked. I was distraught, as I initially thought I had been scammed and was desperately trying to recover my funds.

Have you been locked out of your Quotex dashboard while waiting to trade on your screen? As far as I have experienced this frustrating problem, it is a gut punch. This piece is not just a boring list of rules but a detailed article on how to avoid and clear account bans step by step. 

In this article, I will share my experience with having my account suspended and how I regained it. It also includes the most practical steps that will help you prevent your Quotex account from being suspended. 

My Experience Getting Blocked on Quotex: A Wake-Up Call 

Before my account ban, I checked my Quotex account to implement a trading strategy. When I logged in, a message appeared on the screen. 

“Your account has been temporarily suspended due to violating our platform rules.”

My dashboard did not show any trading features or deposited funds. While trying to understand the problem, I noticed the account summary was unavailable.

I decided to contact Quotex’s support service. When I approached the customer support team, they told me I would get the response in a few hours. I did what anyone in my shoes would do during the waiting period. And of course, I was already in panic mode. I quickly searched for details on the Quotex ban and what I could have done to restore my account online.

Understanding the reason behind the account suspension

After thorough research, I realized a few things – I made typical rookie mistakes when transacting with the Quotex trading platform. 

• I logged into my account from two different locations using a virtual private network (VPN), and while switching between locations, I used two countries. 
• A few months later, I forgot my original login information, so I set up a new account using another email.
• I used my accounts simultaneously to get the bonus, but I was unaware that this action breached the platform’s policy.

All these actions compromised the safety policy. Their fraud system works like clockwork. However, if the server system flags an account, it immediately terminates it without addressing questions. This is an automated security system.

This was a wake-up call about how Quotex works as a financial platform, not an entertainment facility. The platform’s operational processes are meant to be strictly protected for the users and the platform itself.

Most Significant Reasons for Getting Banned Quotex

If you are using Quotex or plan to use it in the future, then there are reasons why people are banned from their accounts. Here is a clear breakdown: 

1. Infringement of Terms and Conditions

Most people don’t read the terms carefully and exhaustively, and I was not blocked until then. Quotex does not allow the use of automation tools, the exploitation of bugs, or the impersonation of an identity.

While it might seem harmless (like sharing your account with a friend), it is reason enough to have your account suspended immediately.

2. Having More Than One Account

This is the easiest way to be flagged because Quotex is quite strict about the rule of one user per account—firing up a controlled explosion when claiming a bonus via a new email address.

So, even if you are logged in from different devices and browsers, your IP address and device fingerprint can still coordinate those accounts.

3. Login Activity That Is Out of The Normal Suspect

Some of these risky things include traveling, changing devices, and jumping from one public Wi-F to another. These can cause your account to be flagged as the security feature detects the username as suspicious, especially if the name has many people using the same account.

Their system is set up to watch for certain behaviors. Unusual activity may flag you, whether you’re trying to do anything wrong or not.

4. VPN and Proxy Use Concerns

This was an issue for me. I used a VPN to help with internet speeds when I was on the go. Despite that, I found this completely unexpected when I learned that Quotex considers a VPN a potential evasion to escape the country’s restrictions or hide your identity. Some VPNs are on a blocklist. You can lose your account if your IP address is related to spam or fraud.

5. Misuse of Bonuses and Promotions

I wasn’t aware that using a bonus across two accounts, even with several months in between, would be considered an abuse of the bonus. This is a stringent rule with Quotex. Their functions include tracking which bonuses are attached to which accounts and IP addresses. But if they can spot such a pattern, you will get banned and lose any money earned from those bonuses.

Understanding Quotex’s Strict Policies

Why Quotex Has to Be Tough

Since Quotex costs millions of dollars each day, security is a must. The company has a strict zero-tolerance policy for suspicious or fraudulent behavior and permanently blocks users who violate the rule. These are not to punish the traders but to ensure the platform is safe and fair for all users. Multiple accounts cheating or using bots to rig trades are bad for all honest traders and significant for the system.

The Role of the Anti-Fraud Department

A team constantly reviews the system, looking at system records. They log users as banks do to detect unusual credit card activity and monitor the number of financial transactions. 

Quotex platform has advanced technology that automatically identifies suspicious behavior patterns. Then, human staff carry out final checks to see if someone has broken their rules. If users don’t comply, they will be banned. It is challenging for users to regain access to the systems once they are forbidden.

How To Avoid Getting Banned on Quotex (These Tips Work For Me)

Let’s think ahead. This is what I should have known before I got blocked.

1. Do Not Have More Than One Verified Account

It is not permitted to create a second account. If you lose access, contact customer service. Using many accounts is the most significant cause of bans.

2. Use A Consistent IP Address And Geolocation

Jumping between physical locations or IPs is not permitted. You have to inform Quotex support before you move, or you need to use mobile networks. It’s even better to be on your home internet or have a personal hotspot you control.

3. Avoid Using Free VPNs or Proxies

Most free VPNs are banned. Quotex is very careful about unknown proxy traffic and suspicious IP address ranges. They will assume that they are being lied to. If you need a VPN, use a paid one and choose a server in your registration country.

4. KYC Verification Procedures Must Be Followed Properly

There is no practicable delay in Know Your Customer (KYC) verification. Then, make sure that you use the actual ID documents. Make sure that the payment apps you use are indeed yours and that the name you provide is your own.

One deviation can bring cluelessness and doubts.

Step-by-Step Guide to Recovering a Blocked Quotex Account

Getting your Quotex account blocked is stressful, but you can fix it with the steps below. 

Contacting Support (With Email Template)

Always try to reach out to Quotex support. They are available in live chat, or you can email them at [email protected]. An email of this kind would be the way to go:

Subject: Request to Review Suspended Quotex Account (Urgent)

Hi Quotex Team, 

I’m [Your Full Name]. I recently got suspended from my account, which was registered with [Your Email]. There may be some misunderstanding or a system error. Please review my account. I am ready to hand over any documents or information to clear this issue. 

I would like to know why the account is suspended, how I can prove I am who I am, and what the purpose of my activities is. 

Thank you for your assistance. 

Best regards, 

[Your Full Name] 

[Phone Number] (optional)

Documents You’ll Need For Verification

Quotex will often ask you for verification documents. Thus, ensure that you provide the following:. 

• A clear photo ID (passport, driver’s license, or national ID)
• A selfie with the ID in hand (this is sometimes required)
• Proof of address (utility bill, bank statement that has your name and address)
• Screenshots of the last deposit transaction

Check that your name, date, and document are clear. Only blurry or cropped images will slow the processing speed. Eventually, they may be rejected, and you won’t be verified. Of course, you know what follows: you permanently lose your account. 

What to Say and What Not To Say

Truth be told, never lie or tell stories; it is just not the best choice. Quotex has access to your logs, location, and transactions. They will want to deceive you, but you will get the opposite result.

Do say:

• You are willing to comply
• You may have potentially caused the confusion
• You are eager to verify everything

Remain polite, diplomatic, and calm. That’s a coincidence; it got my account reinstated.

Keeping a Stable Quotex Account 

Tips for Consistent Trading with Quotex Without Trouble

When I finally recovered my account, I decided to protect it. So, I prepared a list of steps to ensure its safety.

Here’s what I stick to now:

• I use my Quotex account on the same computer device and IP when possible, which is essential. Stability builds trust.
• I do not do unnecessary things regarding my account authentication methods and password management. These can look suspicious.
• Use accurate, traceable payment methods. I must refrain from making direct deposits into my trading account using cards or e-wallets other than my own.
• I perform trade sessions but never submit many trades at once. The Quotex platform will trigger alert systems due to repeated trade actions and trading bots from the Quotex platform.
• I only apply bonus codes when I am sure I meet the eligibility requirements, and avoid stacking them.

I created a three-month schedule to monitor my profile information, including my name, email, phone number, and attached documents. I will be ready for support verification whenever needed by keeping my profile information accurate.

Avoiding Suspicion from the Platform

Too rapid profit accumulation can cause the platform to consider your account suspicious. It sounds wild, but it’s true. A suspicious trading pattern that acts like a computer or creates market opportunities will cause the system to indicate potential trading fraud.

My trading activity went humanized by alternating between profitable and unprofitable days to prevent suspicion from the platform. This shows natural behavior.

I only trade during abnormal late-night hours when I am fully awake and can focus. Interacting with the system at abnormal hours while connecting from different Internet Protocol addresses is a red flag.

Consistency is key. Web platforms detect you as a genuine user instead of a computer intruder.

Final Thought

Your money security depends on adhering to the rules of the Quotex platform. A ban on Quotex proved to be the scariest experience during my time as a trader. That experience proved to be an essential educational lesson. Approach Quotex with the respect you show to genuine financial institutions.

Follow the rules. Use accurate information. Stick to ingenious trading methods and constant verification before pressing anything that seems questionable. Treat your account as your primary financial asset because it needs proper protection.