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Privacy Policy
This Privacy Policy explains what personal data BeCoin collects, why it is used, who it may be shared with, how long it is kept, and what choices users have.
Why this page matters
- BeCoin does not need your broker password, exchange password, wallet seed phrase, private key, or full card number to provide normal account features.
- Payments are handled through payment processors such as Stripe. BeCoin may receive payment status, plan, tax, invoice, and subscription metadata, but not full card details.
- BeCoin uses data to run accounts, forecasts, subscriptions, alerts, APIs, affiliate/referral features, security, support, analytics, localization, and legal compliance.
Who is responsible for this policy
BeCoin operates the website at becoin.net and related localized pages, account tools, APIs, dashboards, forecast pages, broker pages, affiliate pages, and support channels. For this policy, BeCoin means the operator of those services.
Questions about privacy can be sent through the contact page or to [email protected]. If a checkout, invoice, or written agreement names a specific contracting entity, that entity is the relevant contact for that transaction.
Personal data we may collect
Depending on how you use BeCoin, we may collect account identifiers, name, email address, login method, hashed password data, OAuth profile data, session data, locale, preferences, watchlists, alerts, saved assets, API keys, subscription status, plan, invoices, payment processor identifiers, communications, support messages, feedback, and security events.
We may also collect technical and usage data such as IP address, approximate location, device type, browser, operating system, user agent, pages viewed, timestamps, referrer URLs, cookie consent choice, analytics events, error logs, rate-limit events, fraud signals, affiliate/referral codes, campaign parameters, and attribution events.
Data you should not send
Do not send broker passwords, exchange passwords, wallet seed phrases, private keys, full card numbers, one-time login codes, government IDs, bank passwords, raw payout credentials, or sensitive financial documents unless BeCoin expressly provides a secure, purpose-specific workflow for that data.
If you send unnecessary sensitive information through a contact form, email, chat, or support request, BeCoin may delete it, redact it, or keep only the minimum record needed to handle security, abuse, legal, or support issues.
How we collect data
We collect data directly from you when you register, log in, subscribe, contact support, create alerts, manage watchlists, use tools, use the affiliate dashboard, submit forms, or configure account settings.
We collect some data automatically through cookies, local storage, logs, analytics, security tools, and server systems. We may also receive data from payment processors, OAuth login providers, email providers, analytics providers, hosting providers, affiliate/referral systems, broker partners, or fraud-prevention tools.
Why we use data
BeCoin uses personal data to provide and secure accounts, remember preferences, localize pages, deliver forecasts and tables, operate watchlists and alerts, provide API access, process subscriptions, manage invoices, respond to support requests, prevent fraud and abuse, investigate errors, enforce Terms, maintain affiliate attribution, improve products, and comply with legal obligations.
For users in the EEA, UK, or similar jurisdictions, legal bases may include performance of a contract, legitimate interests in operating and securing the service, consent for optional cookies or marketing where required, and legal obligations for tax, accounting, fraud prevention, sanctions screening, or regulatory requests.
Payments, subscriptions, and Stripe
Payment details may be processed by Stripe or another payment provider. BeCoin may receive customer IDs, checkout session IDs, invoice IDs, subscription IDs, plan, status, amount, currency, tax information, billing country, refund status, and webhook events needed to operate paid access and accounting.
BeCoin does not intentionally collect or store full card numbers or card security codes. Payment providers may independently process data under their own privacy terms.
Affiliate and referral data
If you arrive through a referral link or use affiliate features, BeCoin may process referral codes, campaign/source parameters, landing page, click time, cookie or local-storage identifiers, IP or user-agent hashes, signup attribution, Stripe customer or checkout identifiers, commission status, payout status, and fraud-review notes.
Referral tracking is used to operate the affiliate program, prevent self-referrals and abuse, calculate commissions, handle refunds or chargebacks, and keep a transparent record for BeCoin and approved affiliates.
Cookies and similar technologies
BeCoin uses cookies, local storage, and similar technologies for login sessions, security, cookie consent, preferences, language, theme, analytics, performance, referral attribution, and fraud prevention. Optional analytics or advertising storage should remain denied unless consent is accepted where the banner is used.
More detail is available in the Cookie Policy, including how to accept, decline, clear, or manage browser-level settings.
Sharing and service providers
BeCoin may share personal data with service providers that help operate hosting, security, analytics, email, payments, subscriptions, OAuth login, customer support, affiliate tracking, fraud prevention, error monitoring, and accounting. These providers should process data only for the services they provide to BeCoin or under their own terms where you use their service directly.
BeCoin may disclose data if required by law, subpoena, court order, regulatory request, tax authority, payment dispute, fraud investigation, security incident, rights enforcement, business transfer, merger, sale, reorganization, or to protect users, BeCoin, and the public.
Selling personal data and marketing choices
BeCoin does not sell personal data for money. If analytics, advertising, or affiliate tracking is considered a sale, share, or targeted advertising under a local law, you may have the right to opt out. Declining optional cookies, adjusting browser settings, or contacting BeCoin can help exercise that choice.
Marketing emails, if offered, should include an unsubscribe or opt-out method. Transactional, security, subscription, support, and legal notices may still be sent when needed to operate the service.
Retention
BeCoin keeps personal data only as long as reasonably needed for the purpose collected, including account operation, subscription access, support, security, fraud prevention, affiliate attribution, accounting, tax, legal compliance, dispute handling, backups, and legitimate business records.
Examples include retaining account data while the account is active, retaining invoices and payment records for accounting periods, retaining security logs for abuse prevention, and retaining affiliate records long enough to handle refunds, chargebacks, payout reviews, and fraud investigations.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, export, restrict, object to, or withdraw consent for certain personal data. You may also have the right to complain to a data protection authority or privacy regulator.
To make a request, contact BeCoin and identify the account or email address involved. BeCoin may need to verify your identity, reject abusive or legally restricted requests, keep records required by law, or retain data needed for security, fraud prevention, accounting, disputes, or legal claims.
Security
BeCoin uses reasonable technical and organizational measures designed to protect personal data, including HTTPS, access controls, provider security features, logging, rate limits, and restricted access to operational systems. No online service can guarantee absolute security.
You are responsible for using a strong unique password, protecting your email account, keeping OAuth accounts secure, signing out on shared devices, and contacting BeCoin if you suspect unauthorized access.
International users and children
BeCoin may process and store data in countries different from your own, using service providers that operate internationally. If transfer rules apply, BeCoin aims to rely on appropriate safeguards or provider mechanisms where available.
BeCoin is not intended for children under 18. If you believe a child has provided personal data, contact BeCoin so the account or data can be reviewed.
Policy updates
BeCoin may update this Privacy Policy when services, data providers, payment flows, affiliate features, cookie practices, laws, or security practices change. The updated date shows when the policy was last revised.
Material changes may be announced on the site, in account areas, or by email when appropriate. Continued use after an update means the new policy applies to future use.