How to Avoid Getting Banned on Pocket Option
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If you’ve ever tried logging into Pocket Option only to see a message that your account is blocked or banned, you know the following panic. It happened to me once, and let me tell you, it’s a nightmare when you’re trading seriously. But here’s the thing: most Pocket Option bans are preventable. After recovering my account and diving deep into why people get banned, I have a lot to share.
In this guide, I’ll walk you through what causes bans, how to avoid them, and what to do if it happens to you. I’ll also answer questions you won’t find answered anywhere else.
Why Pocket Option Bans or Blocks Accounts
Before I go into my story, let’s clarify why bans happen. Pocket Option is regulated and has strict KYC and AML policies. They don’t just ban people randomly. Most of the time, the issue is one of the following:
1. Multiple Accounts
Creating more than one trading account per person is against Pocket Option’s terms. People do this to abuse bonuses or to reset their stats after losses. If the system detects this, expect a quick ban.
2. Incomplete KYC Verification
If you haven’t submitted proper documents or used fake information, your account will eventually be blocked. Even if you can trade initially, the issues begin once you try to withdraw.
3. Bonus Abuse
Pocket Option bonuses come with conditions. If you try to withdraw before meeting the trading volume or cancel bonuses to avoid restrictions, that’s a red flag. Doing this often can lead to restrictions or suspension.
4. Using Prohibited Bots
Some trading bots are allowed on Pocket Option, but any that exploit loopholes or spoof activity can get you banned. They monitor this via backend behavior patterns.
5. IP or Device Mismatch
Trading from multiple countries or devices without warning can trigger automatic fraud detection. This is especially common with traders using VPNs.
6. Suspicious Deposits
Depositing with someone else’s card or using inconsistent payment methods can flag your account. They want to know the funds are coming from you, not a third party.
My Experience: When My Account Was Blocked
One morning, I logged in, and everything looked normal. But when I tried to place a trade, I saw a pop-up that said, “Your account has been temporarily restricted. Please get in touch with support.”
I froze.
I wasn’t using a bot. My documents were submitted. I was doing everything right or so I thought.
It turns out that my mistake was using a friend’s internet connection abroad without informing Pocket Option. Their system flagged the IP as a suspicious login from another country. After a few back-and-forth emails with support, they lifted the restriction, but it taught me a valuable lesson.
How to Prevent Getting Banned on Pocket Option
Here are the key steps I follow now to avoid issues. I suggest you do the same:
Always Use Real Info During Registration
Don’t cut corners here. Use your actual name and real ID, and make sure your profile matches your bank or wallet information.
Finish KYC As Soon As You Can
Upload your government-issued ID, proof of address, and a selfie. Don’t wait till withdrawal time. You can do it from your account settings.
Stick to One Account
Don’t create another account even if you mess up or want to start fresh, contact support to reset your current one.
Read Bonus Terms Carefully
If you take a deposit bonus, know the turnover requirement. Avoid canceling bonuses mid-way through trading, as that can trigger flags.
Avoid Trading with VPNs Unless Necessary
If you must use a VPN (say you’re traveling), inform support in advance. Tell them your IP might change to avoid suspicion.
Use Only Your Cards or Wallets
Depositing using someone else’s card, even your spouse’s can cause issues. Pocket Option wants a direct match between the account holder and the funding source.
What to Do If Your Pocket Option Account Gets Blocked
So let’s say you’re already blocked. Don’t panic. Here’s what worked for me:
- Go to the Pocket Option support page.
- Open a support ticket and explain the issue politely. Provide your email and account ID.
- If you received any email about the block, reply directly with any extra information.
- Re-submit your KYC documents if asked. Take fresh photos if needed.
- Be honest. If it was a mistake on your part, admit it.
In most cases, accounts get unblocked within 3–5 business days unless it was a serious violation.
Frequently Asked Questions
What does it mean when the Pocket Option says your account is restricted?
This usually means the system flagged unusual activity. It could be due to login issues, document problems, or trading behavior. Contact support for clarification.
Can I recover a banned Pocket Option account?
Yes, unless you’ve broken major rules like fraud or repeated multi-account abuse. Most temporary bans are reversible with proper verification.
Can I use my phone and laptop to trade on Pocket Option?
Yes, you can but make sure both devices are yours and regularly used. Switching devices constantly between different countries may trigger alerts.
Does the pocket option ban for scalping?
No. Scalping is allowed. But you could get flagged if you use auto-clickers, scripts, or bots that mimic scalping unnaturally.
Can I create a new account if mine is banned?
Technically, no. Doing this violates the terms and can also result in a ban on the new account. Try resolving your main account with support.
Final Tips to Stay Safe
- Bookmark the official Pocket Option support page.
- Always notify them if you’re changing location or devices.
- Don’t use third-party scripts or auto-clickers.
- Avoid shady bonuses from unofficial sources.
- If in doubt, ask for support before taking risky actions.
Final Thoughts
Getting banned on Pocket Option can feel like a dead end, but it doesn’t have to be. Most of the time, it’s avoidable and even reversible. I learned the hard way, but now I know what not to do. If you follow the steps above, you’ll be miles ahead of the average trader.
Pocket Option is a solid broker, but like any regulated platform, it takes rules seriously. Respect that, and you’ll have no trouble trading safely.
Trade smart. Stay safe. And most importantly, don’t get banned.